This page discloses information required under Japan’s Act on Specified Commercial Transactions for software and license sales provided by CONEXSOFT (conexsoft.fujigoma.com).
Seller name
Shizuka Wada
Seller address
〒193-0823
Yokokawa-machi, Hachioji-shi, Tokyo
Contact
Business hours
- Hours: 10:00 AM – 7:00 PM (Japan time)
- Closed: Saturdays, Sundays, and Japanese public holidays
Prices
Prices include tax. Shipping fees may apply for physical goods—see each product page. Software / license products normally have no shipping fee.
Payment methods and timing
Purchases on this site (e.g. Stay On Top)
- Method: Credit card (Stripe)
- Timing: Payment is confirmed when checkout completes
Purchases via the BASE shop (when applicable)
- Credit card
- PAY ID deferred payment (convenience store: JPY 350 tax-included fee / bank transfer: free)
- Bank transfer (within 5 business days after invoice / JPY 360 tax-included fee)
- PayPay (payment confirmed after the shop processes shipment)
For BASE checkout, follow the payment options shown on the shop screen.
Delivery / provision timing
- Physical goods: shipped within 5 days after payment confirmation (or within 5 days after order confirmation for deferred payment).
- Apps/services paid online on this site: usually available immediately to within a few minutes, and within 24 hours at latest.
- License files (e.g.
StayOnTop.lic) / license keys: issued and delivered generally immediately to within 2 days after payment.
Returns
Due to the nature of software (licensing) products, we generally cannot accept returns. We will refund if there is a material discrepancy from information provided beforehand. We address defects as appropriate, but services or support may end without prior notice.
For physical goods, returns are accepted only for initial defects within one week of delivery.